Contact Us

Get in Touch with fenlyshop

At fenlyshop, customer satisfaction is our priority. Whether you have questions about our products, orders, shipping, returns, or need general assistance, our support team is here to help.

Please feel free to contact us using the information below, and we will do our best to respond as quickly as possible.

Customer Support

Email Support

For general inquiries, order assistance, product information, or support requests, please contact us via email:

Email: support@fenlyshop.com

Phone Support

You can also reach our customer service team by phone during business hours:

Phone: +1 646-590-2125

Business Address

Registered business address: 243 Elizabeth St, New York, NY 10012, USA

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (PST)
Saturday: 10:00 AM – 4:00 PM (PST)
Sunday & Holidays: Closed

Need Help?

We can assist you with:

  • Order status and tracking
  • Shipping and delivery questions
  • Returns and refund inquiries
  • Product information and sizing
  • Payment-related issues
  • General customer support

We aim to respond to all email inquiries within 24–48 business hours.

Thank you for choosing fenlyshop. We appreciate your trust and look forward to serving you.